DELIVERY & SHIPPING
SHIPPING IS NOT INCLUDED WITH ANY CUSTOM ORDER, IN-STOCK FURNITURE ORDER OR HOME DECOR ITEMS.
▪️CLIENTS ARRANGE DELIVERY: JENNIFER VITALIA DESIGN IS AN ARTISTIC SERVICE WITH NO AFFILIATION WITH ANY DELIVERY COMPANY, RECEIVES NO COMPENSATION FOR REFERRALS, HAS NO CONTROL OVER PRICING, DELIVERY DATES, TIME OF DELIVERY OR DAMAGES THAT MAY OCCUR DURING TRANSIT OR DELIVERY NOR DOES IT HAVE A SHIPPING DEPARTMENT. BY ARRAGING SHIPPING, CLIENT HAS FULL CONTROL OVER WHEN, HOW AND WITH WHAT COMPANY THEY WILL RECEVIE THEIR PIECE(S). FOR THE TRANSPORT PROTECTION, THE DELIVERY COMPANY SHOULD BE LICENSED AND INSURED. CLIENT IS RESPONSIBLE FOR COMMUNICATING WITH DELIVERY COMPANY FOR UPDATES ONCE FURNITURE IS PICKED UP FROM JVD STUDIO. ONCE DELIVERY HAS BEEN SET UP, PLEASE COMMUNICATE DETAILS TO: INFO@JVITALIA.COM. NOTE: THESE ARE AVERAGE WEIGHTS, DELIVERY COMPANIES WILL NEED THE IMAGES TO GIVE ACCURATE PRICING.
▪️COVID DELAYS: THE COVID-19 PANDEMIC HAS CREATED MANY NEW CHALLENGES. SMALL BUSINESSES GLOBALLY HAVE BEEN NEGATIVELY AFFECTED WITH SUCH DISRUPTIONS AS SUPPLY DEFICITS, STAFF SHORTAGES, AND EXPONENTIAL INCREASES IN SHIPPING COSTS. JVD IS NO EXCEPTION. FOR THIS REASON, IF NJ IS AGAIN SHUT DOWN BECAUSE OF A STATE OF EMERGENCY, THERE WILL BE A DELAY IN THE ORDERS PLACED IMMEDIATELY BEFORE, DURING AND CLOSELY AFTER THE SHUT DOWN. THIS DELAY IS A DIRECT REFLECTION OF THE SHUT DOWN, NOT OF JVD'S LACK OF EFFORT TO MEET THE CLIENT'S UNDERSTOOD PRODUCTION TIME. PLEASE KEEP THIS IN MIND WHEN PLACING YOUR IN-STOCK ORDER. EXPECT DELAYS:
PLEASE BE PREPARED FOR EXTENSIVE DELAYS AND PRICE INCREASES CAUSED BY THE PANDEMIC. HAVING A FLEXIBLE DELIVERY DATE RANGE AND PATIENCE TENDS TO BE MORE COST EFFECTIVE. REQUESTS TO CANCEL AND REFUND DUE TO SHIPPING COSTS OR DELAYS ARE NOT HONORED. IF A CLIENT'S DELIVERY TIME EXCEEDS THE PURPOSE OF THE FURNITURE PIECE, A REQUEST TO CANCEL MAY BE APPROVED AND THE CLIENT WILL RECEIVE STORE CREDIT ONLY.
▪️SHIPPING SUGGESTIONS: THE FOLLOWING ARE SHIPPING PLATFORMS CURRENTLY BEING USED BY CLIENTS: USHIP.COM, PLYCON, J&R EXPRESS TRUCKING, UBER PACKAGE. ARRANGEMENTS FROM OTHER TRANSPORTERS ARE WELCOMED, AS IS CLIENT PICK UP. BECAUSE THESE ARE CUSTOM, ONE- OF- A- KIND PIECES THEY CANNOT BE SHIPPED VIA: USPS, UPS, FED-EX, GREYHOUND, DHL. ITEMS WILL NOT BE RELEASED TO THESE COMPANIES BECAUSE SHIPMENT MUST BE HANDLED BY A TWO-MAN HAND CARRIER ONLY. DAMAGES DURING TRANSIT MUST BE REPORTED DIRECTLY TO THE DELIVERY COMPANY. JVD CAN ASSIST, IF REQUESTED, WITH ANY SUPPORT DOCUMENTS NEEDED FOR RESOLUTION.
2023 -2024 UPDATE
Regrettably, Jennifer Vitalia Design underwent a necessary rebranding to Jennifer Vitalia for portfolio review purposes. The business faced significant disruptions in 2020-2023 due to the enduring impacts of the Covid-19 pandemic, leading to the closure of the Jennifer Vitalia Design studio in Galloway, NJ. Despite exhaustive efforts to sustain operations, challenges such as escalating overhead costs and prolonged delays in the delivery of custom-ordered pieces compounded, leaving no capacity within the studio to accommodate new orders. Despite prolonged attempts to work with clients to facilitate the receipt of their custom items, the studio's space constraints, coupled with mounting storage fees, rendered this untenable.
The Covid-19 crisis imposed formidable financial strains, with rent, utility bills, labor, supply costs, and taxes showing no leniency. All completed custom orders were prepared for shipment via professional delivery services, unaffiliated with Jennifer Vitalia Design.
During this tumultuous period, Jennifer persisted in her endeavors until back and neck injuries necessitated extended periods of rest, rehabilitation, and medical interventions, including multiple MRIs revealing herniated disks. Despite requiring assistance such as a cane for mobility during parts of 2023, Jennifer remained resolute in her determination to return to work, under the guidance of neurologists and healthcare professionals.
However, these challenges took a toll on Jennifer's painting hand, resulting in extensive therapy and ongoing assessments for potential nerve damage. Despite these setbacks, valuable lessons were gleaned, underscoring the importance of resilience, dedication, and passion for creativity.
With a diverse background spanning various creative disciplines, Jennifer is now transitioning towards projects that are more conducive to her physical well-being. Current limitations restrict her from engaging in tasks involving heavy lifting or intricate painting details, prompting a return to her foundational passion for painting.
Although the journey ahead may entail relearning and adaptation, Jennifer remains steadfast in her faith and commitment to exploring new creative avenues. Gratitude is extended to loyal clients who provided unwavering support throughout the trials of the pandemic, as well as to companies that have graciously accommodated postponed projects until her full mobility is restored.
For the foreseeable future, Jennifer's focus will be on lighter projects, embracing the essence of her artistic beginnings while also embracing opportunities for personal expression through increased engagement with blogging and sharing her creative journey. Despite the setbacks and challenges faced, Jennifer remains optimistic, guided by faith and a belief in the transformative power of creativity and resilience.
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